Gienow Customer Care
Our Automated Service Call Center allows for routine service calls to be
placed 24 hours a day, seven days a week.
Live operators are available between 7:30 AM and 4:30 PM Mountain Time. If you require service, please call the appropriate phone number listed below. Your call will be answered and you will be taken through a series of questions which will allow you to be routed to the most qualified personnel to handle your call.
Toll Free: 1-866-866-3005 Direct Tel: 403-203-8203 Fax Toll Free: 1-866-866-3026 Fax: 403-276-9589 |
Download Service Request Form Service Request Form (PDF) Service Request Form (Microsoft Word) |
| DEALERS | ||
Press |
1 |
To schedule general service work |
| NEW HOME BUILDERS | ||
Press |
211 |
To schedule a lockout for an un-occupied home |
Press |
212 |
To schedule a field installation for an un-occupied home |
Press |
213 |
To schedule a glass replacement for an un-occupied home |
Press |
214 |
To schedule general service work for an un-occupied home |
Press |
215 |
To re-schedule or inquire on a service order for an un-occupied home |
Press |
221 |
To schedule a lockout for an occupied home |
Press |
222 |
To schedule a glass replacement for an occupied home |
Press |
223 |
To schedule general service work for an occupied home |
Press |
224 |
To re-schedule or inquire on a service order for an occupied home |
| EXISTING HOME OWNERS | ||
Press |
31 |
To schedule a glass replacement or for condensation issues |
Press |
32 |
To schedule request and schedule a screen replacement |
Press |
33 |
To schedule general service work |
Press |
34 |
To re-schedule or inquire on a service order |