Renovation Process

At Gienow Renovations, we work with you,
every step of the way.

Here is how a typical job goes:

  • Book your appointment:

    • Get started by contacting us online, by email at booknow@gienow.com or by phoning us at 403-203-8270 (Calgary), 780-800-7227 (Edmonton) or 604-757-4892 (Vancouver). We will schedule a free in-home consultation on the first call – no need to play phone tag to get someone into your home.
  • In-home consultation:

    • Our Sales Consultants will meet with you, and help you determine your needs. In most cases, we will present you with an on-the-spot, written quotation.
  • Placement of Order / Scheduling of Installation:

    • When you are ready to place your order, your sales consultant will guide you through the paperwork, assist in arranging a payment plan (if applicable), and confirm a date for a final measure and the installation. Installation is within 5 weeks of the final measure, with very few exceptions.
  • Final Measuring / Documentation:

    • Our installation team will come out to your home to confirm exact specifications for your custom made windows and doors. If applicable, they will also take necessary “before” photos required for any rebate programs in place.
  • Manufacturing:

    • Your products will be custom manufactured to your exact specifications.
  • Schedule installation:

    • When your products have been manufactured and inspected, we will schedule your installation.
  • Installation:

    • Our installation crews will come to your home to install your products. Safety, cleanliness, and workmanship are always our priority.
  • Installation inspection:

    • When the job is over, our installation crews or our on-site supervisors will review the work that has been done, to ensure your satisfaction.
  • Post-renovation warranty:

Book your FREE consultation today

Consultation

At Gienow Renovations, our goal is to provide you with the products you need, not what we want to sell. Our experienced consultants will walk you through a thorough needs assessment process, where we help you determine your wants and needs: what are you main complaints about your current windows, what do you like about them, how do you use your room? Once your concerns are determined, we will walk you through ways we can help you to address them, by presenting a variety of product options to you.

From there, we pull out our computer and portable printer and present you with a quotation on the spot!

Project Management

At Gienow Renovations, we are with you every step of the way. After we custom manufacture your products to fit your home, our staff will schedule your installation.

Our installers will then take over, completing your installation with care and attention to detail. Safety and cleanliness are always a priority for us. When the job is done, our installers go over the work with you, and make sure everything has been completed properly.

Post Renovation

Gienow Renovations has field supervisors who manage our crews to ensure proper technique and quality standards.. Our supervisors are there to ensure quality, and liaise between you and the installer should any questions arise.

Following the installation, you are covered with an industry leading 10 year warranty on workmanship and labour. Your windows and doors are covered with a LIFETIME warranty against seal failure (transferable to future homeowners for 20 years).